What Information We Collect and Why
When you register an account, we collect your name, email address, date of birth, and contact number — the essentials needed to verify your identity and keep your account secure. When you fund your account through DANA, OVO, or GoPay, we record transaction references, amounts, and
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wallet identifiers tied to your deposit. We do not store your full e-wallet PIN or bank credentials; those stay inside your wallet app. We also collect device and session data — your IP address, browser type, and pages visited — to detect unusual login attempts and
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keep your account access safe. If you reach out to our support team, the conversation log is retained so we can follow up accurately. All data we hold is used only for account operation, identity checks, fraud prevention, and improving how the platform runs for you.
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We do not sell your personal data to third parties. Sharing happens only where required by applicable law or with payment processors who handle your DANA, OVO, and GoPay transactions under binding data agreements. Our data practices apply to all regions where access is permitted under
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local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.